We appreciate the trust you place in Digital Reconnaissance, Inc., and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on March 16, 2011, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Digital Reconnaissance, Inc.,
Attn: Privacy Group
2323 Clear Lake City Blvd.
Suite 180-215
Houston, Texas, 77062
Phone: 877-344-7267
Fax: 877-454-6376
Email: customerservices@digitalreconnaissance.com

Information We Collect
We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:

• Place an order on our Web site
• Inquire about our services
• Create an account at www.digitalreconnaissance.com
• Sign up for Digital Reconnaissance, Inc. email updates
• Enter a contest or sweepstakes
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event

We maintain the non-financial data that you provide us in a secure database. We do not maintain financial data of any kind from your transactions.

Using Information We Collect
At Digital Reconnaissance, Inc., we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you Digital Reconnaissance, Inc. email updates
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer service

 

Information We Share with Others and Your Privacy Rights
We do not share your information with any parties.

How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at www.digitalreconnaissance.com, you will receive an email confirmation and, in most cases, an email with package tracking information.

We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

Links to Other Sites
Occasionally we provide links on our Web site to other sites to enhance the functionality and shopping experience. These sites operate independently of Digital Reconnaissance, Inc. and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please do so within the My Account section of www.digitalreconnaissance.com

Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

When you make a purchase or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.

Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.